FAQs — Your Guide to Dedalus

Dedalus is a global European company, working at scale to enable multiple local healthcare models and ecosystems to digitally transform care. The company develops digital health technologies that support hospitals, laboratories, primary care, diagnostics, and integrated care across the entire patient journey. Dedalus wants to play a key role in the digital transformation of healthcare and give patients an active role in their care journey. Dedalus believes that transforming healthcare will ultimately lead to a healthier planet for human beings, animals and our environment.

Dedalus develops and implements digital health solutions to support clinical decision-making, care coordination, and operational efficiency in healthcare delivery:

• • Creating solutions using Open Standards and incremental innovation, to rapidly deliver value and to exploit the power of data securely
  • Bringing deep expertise in bridging the continuum of care with digital tools and delivering a “patient active” approach

Dedalus is privately owned and not listed on any stock exchange.

Yes, with regional offices and localised operations worldwide, Dedalus supports healthcare systems and clients internationally. Dedalus is widely recognised for its adaptability to local healthcare regulations and needs.

Dedalus strongly promotes a continuum of care, creating the possibility of connecting care and knowledge exchange allowing full collaboration between healthcare providers across the healthcare ecosystem. Dedalus thus serves hospitals, diagnostic centres, public health institutions, laboratories, mental health services, regional health authorities and facilitates outpatient care.

Dedalus’ purpose is to serve every actor in the healthcare ecosystem to provide better care on a healthier planet. This purpose shapes everything we do, focusing on improving healthcare outcomes through collaboration and technology.

Dedalus’ five core values are:

• Embracing People and Challenges: Caring for our communities and facing challenges with determination.
• Achieving Excellence Together: Constantly improving and being passionate about how we work.
• Innovation at Scale: Cultivating innovation through creativity, curiosity, and continuous learning.
• Personal Accountability: Taking individual and collective responsibility for our future.
• Pursuing Diversity & Inclusion: Building a respectful, diverse, and inclusive environment recognising all unique perspectives.

Our vision is to create a digitally enabled healthcare ecosystem where all stakeholders collaborate across the continuum of care, working together to improve health outcomes for every citizen.

The Dedalus approach is based on 3 principles: Professional services, Knowledge, and Innovation and AI.

Professional Services
We go beyond traditional IT support to offer true consultancy. Our teams act as trusted advisors, helping clients navigate complexity and implement solutions that drive real outcomes.

Knowledge
We leverage deep industry insights to lead the market. By sharing expertise across regions and functions, we empower our teams and clients to make informed decisions that shape the future of healthcare.

Innovation & AI
We transform data into value. Through cutting-edge innovation and AI-driven solutions, we unlock new efficiencies and improve patient outcomes, turning technology into a strategic asset.

Dedalus combines deep clinical expertise, global scale, and open, interoperable solutions to enable truly integrated care that allows the patient to take up an active role.

Dedalus is a privately held company, majority-owned by Ardian, a global private investment firm supporting its growth since 2016.

Dedalus is led by Alberto Calcagno.
Alberto Calcagno, graduated in Economics at the Bocconi University in Milan. After gaining several years of experience in investment banking, he joined FASTWEB in 2000, where he covered various strategic roles. Alberto joined Dedalus in 2023 as CEO, and Andrea Fiumicelli is the Chairman of the Board of Directors.

Dedalus is headquartered in Milan, Italy, and operates in more than 40 countries across Europe, Latin-America and Oceania. Its global presence ensures local knowledge and international scale in delivering digital health solutions that truly fit local healthcare regulations and care needs.

Dedalus has offices or active operations in the following countries:
United Kingdom and Ireland, Italy, Germany, Austria, Switzerland, Luxembourg, France, Denmark, Sweden, Netherlands, Belgium, Spain, Portugal, Brazil, Australia And New Zealand, India, Latam.

Absolutely. Dedalus ensures that solutions are adapted to local clinical practice and best practises, regulatory compliance. As a Europe-based company, Dedalus has a lot of experience in ensuring solutions are fit for local practices and regulations.

Yes, regional teams are available to support local and national clients. Find your Country website clicking on the icon of the world on the top right of the page, or  Contact us and we will be happy to help you.

Yes, Dedalus participates in the major global and regional healthcare events. Event details are published on our News page.

Use the contact form on our website or find local contacts on the “Contact us” page of your Country’s website.

Yes, Dosing GmbH is a Dedalus company. Acquired by Dedalus, Dosing is a German leader in Software-as-a-Service (SaaS) solutions that enhance medication safety and support clinical decision-making in healthcare. The integration strengthens Dedalus’ offering in the field of digital therapeutics and patient safety.

Dedalus provides digital solutions that cover the different phases in the continuum of care: from diagnostic tools, Electronic Health Records, Laboratory Information Systems,… and the tools that integrate the different information systems. This appreach ensures a good basis for a continuous flow of information and data which helps healthcare providers to take better care of their patients and improves the collaboration before, during and after the care process.

Dedalus GmbH is the German subsidiary of Dedalus, offering localised digital solutions for the DACH region.