FAQs — Your Guide to Dedalus

Find quick and simple answers to common questions about Dedalus’ solutions, values, careers, sustainability, and more — all in one place to help you find what you need easily.

Strategy and Commitment

Dedalus is committed to a comprehensive sustainability strategy focused on building a people-centred, collaborative digital health ecosystem. This includes reducing the Group’s environmental impact, advancing inclusivity in the workplace, and ensuring ethical and transparent practices throughout the supply chain — all aligned to Dedalus’ vision: Healthy People, Healthy Planet.

At Dedalus, sustainability is a strategic priority that underpins our digital healthcare vision. Through the Dedalus4Sustainability strategy, the Group embed Environmental, Social and Governance (ESG) principles across all aspects of its operations.

Sustainability at Dedalus means:

  • Reducing carbon footprint through greener IT and responsible energy use
  • Fostering an inclusive, safe, and respectful workplace for all employees
  • Promoting transparency and ethical practices across supply chain

This commitment is guided by the Group Sustainability Policy, which ensures consistent, long-term value creation for both people and the planet.

Yes. Dedalus has a global Diversity & Inclusion Commitment that fosters a workplace culture based on respect, equality and inclusion. These principles are central to its sustainability strategy and guide how Dedalus supports its employees and communities.

Diversity and Inclusion

Dedalus is committed to creating a respectful, diverse, and inclusive workplace and recognises the importance of celebrating diverse backgrounds, skills, and experiences, and strive to build an environment that reflects the communities it serves. Dedalus’ Diversity & Inclusion Commitment guides the Group to be respectful, inclusive, and progressive while continuously improving authentically and ambitiously.

Diversity and inclusion are core to Dedalus’ values and identity. Dedalus embraces them as key enablers for innovation and growth. Its international presence connects people globally, and the Core Value ‘Pursuing Diversity and Inclusion’ drives the Group to recognise the unique needs, perspectives, and potential of every individual in its community.

At Dedalus, innovation begins with inclusion. By valuing diverse ideas and perspectives from international community, Dedalus creates innovative solutions that serve a broad range of needs and continuously scale improvements globally.

Ethical Supply Chain

Dedalus4SupplyChain is Dedalus’ global programme for promoting ethical procurement, ESG compliance, and sustainable partnerships across the healthcare supply chain. It supports the Group mission to build responsible digital health ecosystems based on transparency and accountability.

Dedalus requires all suppliers and business partners to follow its Group Business Partners Code of Conduct, which outlines expectations around human rights, fair labour, environmental responsibility, and ethical business practices.

ESG principles (Environmental, Social, Governance) are integrated throughout Dedalus’ supply chain. Suppliers are evaluated through ESG risk assessments using platforms like EcoVadis to ensure continuous alignment with sustainability practices and goals.

Dedalus uses a structured ESG risk assessment process that starts during supplier selection and continues through audits and ongoing support. This helps ensure that all partners align with Dedalus’ values of environmental stewardship, ethical governance, and human rights.

Yes. The Group Business Partners Code of Conduct sets clear ethical and sustainability expectations for all external suppliers and partners. It reflects Dedalus’ commitment to responsible business across every level of the supply chain.

Dedalus embeds sustainability at every stage of supplier engagement—from selection and onboarding to continuous dialogue and improvement. This approach ensures long-term value creation, compliance, and alignment with its global ESG commitments.

Ethical Practices and Reporting

You can use our confidential Whistleblowing Management System, available through the sustainability section of Dedalus’ website.

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