FAQs — Your Guide to Dedalus
Find quick and simple answers to common questions about Dedalus’ solutions, values, careers, sustainability, and more — all in one place to help you find what you need easily.
Dedalus’ offer
Dedalus aims to deliver value to every participant within the health and social care ecosystem by simplifying complexities and supporting integrated care pathways.
Dedalus #Ways is our commitment to simplifying the healthcare ecosystem’s complexities. Through our dedicated platform, Dedalus #Ways to DC4H, we enable efficient care planning and foster meaningful patient engagement.
The Continuum of Care describes Dedalus’ commitment to supporting every phase of a patient’s health journey—from prevention and early detection to diagnosis, treatment, rehabilitation, and chronic condition management—through interoperable digital solutions.
Due to an ageing population, rising chronic diseases, and complex migratory patterns, traditional care centred on isolated “episodes” is inadequate. A comprehensive continuum of care approach is needed to support patients, caregivers, and social institutions in effective collaboration.
Dedalus leverages Information Technology to enable seamless information flow across diverse care settings and stakeholders, optimising outcomes from prevention through to end-of-life care.
Dedalus provides a wide range of tailored solutions for each phase of the continuum of care, ensuring seamless integration across care settings, institutions, and systems to support optimal patient outcomes.
The New Dedalus Platform
The new Dedalus platform DC4H – Digital Connect 4 Health Platform is a next-generation digital health architecture designed to integrate data across care settings. It enables real-time collaboration, semantic interoperability, and advanced decision support through open, secure, and cloud-ready technologies.
The platform unifies clinical and diagnostic data, connects professionals and patients in real time, and supports actionable insights through AI and analytics. This helps healthcare organisations deliver safer, more efficient, and personalised care.
Yes, the platform is designed to be fully interoperable, using international standards such as HL7 FHIR. It enables seamless data exchange across EHRs, diagnostic systems, and national health infrastructures.
Dedalus Solutions and Customisation
Absolutely. Dedalus customises its solutions for specific national and regional healthcare systems, aligning with local policies, clinical protocols, and interoperability frameworks.
Dedalus provides comprehensive digital health solutions, including electronic health records (EHR), lab and imaging software, patient administration systems, care coordination platforms, and tools for population health and home care.
Request demos via the Solutions or Contact us page, depending on your region and area of interest.
Product FAQ
Dashboards report what has already happened. Dedalus Command Centre helps teams understand what is happening now, anticipate what is likely to happen next, and coordinate actions before delays escalate.
No, Dedalus Command Centre sits on top of existing systems and integrates with EMR, PAS, scheduling, laboratory, imaging, and other operational platforms. Hospitals can improve coordination and visibility without disruptive replacement projects.
Security and compliance are built in: role‑based access, audit trails, encryption and deployment options that support European data protection and local residency requirements. The architecture is enterprise‑grade and proven in regulated environments.
Teams remain in control. Dedalus Command Centre helps identify risks, prioritise actions, and coordinate responses, but hospitals define operational rules, escalation pathways, and governance processes according to their own policies and workflows.
Technology alone is not enough. Dedalus Command Centre combines operational intelligence with workflow redesign, governance, change management, and continuous optimisation to help organisations achieve sustainable improvements over time.
Dedalus Command Centre is supported by a range of services that help hospitals accelerate adoption and maximise value. These include implementation and integration services, operational transformation consulting, change management, performance optimisation, and ongoing support. Together, they help ensure technology, processes, and people work in alignment to deliver sustainable operational improvements.
The Agentic Hospital is a vision in which AI-powered agents and healthcare professionals work together to coordinate operations, optimise resources, and reduce administrative burden. Powered by Dedalus Command Centre, this model helps organisations move from visibility and reporting to coordinated action, giving care teams more time to focus on patients.
No. Dedalus Command Centre is designed to support, not replace, clinical and operational teams. It provides real-time visibility, predictive insights, and coordinated workflows, while decisions remain under the control of healthcare professionals and operational leaders.
ORBIS U
ORBIS U is a modern Electronic Health Record (EHR) platform by Dedalus, designed to manage clinical processes, patient data, and healthcare workflows in a unified, interoperable system.
ORBIS U provides a user-centred interface that supports real-time collaboration among care teams, automates documentation tasks, and reduces administrative burdens in hospitals and clinics.
Yes, ORBIS U supports major interoperability standards such as HL7, FHIR, and IHE, enabling seamless integration with other healthcare IT systems and national health infrastructures.
Absolutely. ORBIS U is modular and configurable, allowing hospitals to adapt the system to the specific needs of departments such as cardiology, oncology, emergency, and radiology.
ORBIS U is built with robust data protection features, including role-based access control, audit trails, encryption, and compliance with GDPR and local privacy regulations.
Dedalus Command Centre
Dashboards report what has already happened. Dedalus Command Centre helps teams understand what is happening now, anticipate what is likely to happen next, and coordinate actions before delays escalate.
No, Dedalus Command Centre sits on top of existing systems and integrates with EMR, PAS, scheduling, laboratory, imaging, and other operational platforms. Hospitals can improve coordination and visibility without disruptive replacement projects.
Security and compliance are built in: role‑based access, audit trails, encryption and deployment options that support European data protection and local residency requirements. The architecture is enterprise‑grade and proven in regulated environments.
No. Dedalus Command Centre is designed to support, not replace, clinical and operational teams. It provides real-time visibility, predictive insights, and coordinated workflows, while decisions remain under the control of healthcare professionals and operational leaders.
Teams remain in control. Dedalus Command Centre helps identify risks, prioritise actions, and coordinate responses, but hospitals define operational rules, escalation pathways, and governance processes according to their own policies and workflows.
Technology alone is not enough. Dedalus Command Centre combines operational intelligence with workflow redesign, governance, change management, and continuous optimisation to help organisations achieve sustainable improvements over time.
Dedalus Command Centre is supported by a range of services that help hospitals accelerate adoption and maximise value. These include implementation and integration services, operational transformation consulting, change management, performance optimisation, and ongoing support. Together, they help ensure technology, processes, and people work in alignment to deliver sustainable operational improvements.
The Agentic Hospital is a vision in which AI-powered agents and healthcare professionals work together to coordinate operations, optimise resources, and reduce administrative burden. Powered by Dedalus Command Centre, this model helps organisations move from visibility and reporting to coordinated action, giving care teams more time to focus on patients.