Clinical Management System (CMS)

When managing care delivery operations, you want to make valid and sound decisions based on information coming from all the sources in your organization: to speed up waiting times, improve quality of care, mitigate pressure on your staff. In critical situations you will want to reroute patient flows, unveil unused capacity, rapidly mobilize skills and resources. For this purpose, you need to run operations from one Control Room where: (1) you have at hand a complete and detailed view of available data sources and enterprise resources at any moment; (2) you can run sophisticated algorithms to simulate virtual scenarios, identify the best course of actions and rapidly design the interventions; (3) you can promptly mobilize the resources identified.

Within its own Innovation Work Stream on Control Towers for Healthcare, Dedalus has developed a digital platform for running healthcare operations from a single Control Room – referred to as the Clinical Management System.

There is a huge potential in optimizing resource utilization and clinical and service processes within the hospital to reduce cost and improve quality and patient/staff satisfaction. Dedalus can help bring transparency into the organization with the Clinical Management system, so the staff can make data driven decisions and intelligent interventions, sometimes even before bottle necks occur or effective patient flows degrade due to lack of resources, unwarranted demand variation and access limitations etc.

Surgery is a work area with a major impact on the daily operation of the hospital and is often handled isolated within each specialty. Operating and managing a surgical department often in several geographical locations, is extremely complex and requires tremendous coordination.

Creating data driven and real time insight into the clinical surgical processes and thus hospital operations is therefore key. To align all workflows in and around the surgical procedure will enable the hospital to streamline and act proactively to changes once or even before they occur.

The most important areas that the Clinical Management solution from Dedalus covers are:

• Effective performance of the Surgical operating model is real time ‘visibility’ of the resources being deployed on which to make ‘optimizing’ decisions
• Machine learning and Artificial Intelligence algorithms can be used to predict future outcomes based on the metrics available.
• Control decisions (alerts and notifications) should be devolved wherever possible to front line operations, to support ‘localized’ decision making
• Data tracking and reporting, together with benefits tracking and continuous improvement capability is a structural business requirement that must be established as one of the operating functions within the Coordination Centre
• Data transparency will increase the data quality, improve data governance and operating model. The Clinical Management solution will enable the hospital to be more proactive than reactive.