Swiftqueue
Smart Scheduling and Digital Patient Journey
Swiftqueue, a Dedalus solution, transforms the way healthcare institutions manage appointments, triages and care flows, placing the patient at the center of the digital experience.
Built to handle complex environments, Swiftqueue enables clinics, hospitals and healthcare networks to organize multidisciplinary schedules efficiently, even in structures with multiple departments, teams and disparate systems. The solution offers online scheduling, smart triage, digital check-in, automated confirmation and more, all based on a personalized care plan.
Based on web technology, Swiftqueue adapts quickly to any healthcare environment, enabling a fluid digital journey from appointment to care. With rapid implementation and proven return on investment (ROI), it is the ideal choice for institutions that want to modernize the patient experience and reduce operational friction.
Key Benefits
- Reduction in waiting time and gain in operational efficiency
- Reduced load on the call center
- Improved productivity of clinical and administrative teams
- Full availability: patients can schedule anytime, anywhere
- Large-scale cost reduction and resource optimization
- Easy integration with existing EMR systems and clinical solutions
Key features
- Care Plan and Patient Flow: Create personalized journeys with automatic reminders
- Online Scheduling: scheduling, cancellation and rescheduling by the patient, on any device
- Digital Screening and Electronic Referral: validation, smart allocation and waiting list management
- Online Check-in: advance submission of documents, authorizations and medical requests
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