Dedalus’ Commitment to the Protection of Personal Information.


Dedalus’ Commitment to the Protection of Personal Data


The Dedalus Group Global Data Protection Policy (the “Policy”) articulates the data protection principles followed by the Dedalus Group (“Dedalus”), its business units, and its employees around the world with regards to personal data processing.

These principles are aligned to the highest standards in international trade and commerce and human resource management. Dedalus’s commitment to these high standards reflects the value we place on earning and maintaining the trust of our employees, clients, business partners, and other stakeholders whose data is shared with us.

Dedalus will process personal data in accordance with this Policy and the applicable data protection laws.

In the regular course of business, Dedalus collects personal data from its customers, suppliers, employees, website users, job applicants, contractors, shareholders, partners, , other third parties and exceptionally, for products used directly by end users, may collect data from end users.

Dedalus recognises that personal data must be treated with caution. We are committed to conducting our business in accordance with all relevant data protection laws of the countries in which we operate and in line with the highest standards of ethical conduct.

If you have questions or comments about this policy, please contact us at [email protected]


This Policy applies to all Dedalus affiliates and entities. It defines the conduct expected of each Dedalus employee, officer, and director when processing data of Dedalus’ customers, suppliers, employees, website users, job applicants, contractors, shareholders, partners, end users of the services, and other third parties.

Personal data may be collected from individuals through a variety of means, including, for example, through websites, other ordering channels, and service or employment processes.

This Policy aims to facilitate data protection by design and by default principles in the engineering and implementation of systems and processes by Dedalus. Therefore, among other things, it is intended to govern customer and employee data protection policies, and to influence system implementation standards, rulebooks, business processes, applications, web, product, and service developments, and technology roadmaps.

This Policy is designed to ensure that personal data will be protected regardless of geography or technology, when used within the Dedalus Group, and applies to Dedalus’ processing of personal data.

This Policy is organised around five underlying commitments:

  1. Collecting and processing personal data fairly and lawfully
  2. Respecting individual rights and choices
  3. Managing personal data responsibly and securely
  4. Implementing the data protection by design and by default paradigms
  5. Cooperation with Supervisory Authorities

This Policy defines Dedalus’ uniform and baseline standards which apply in the absence of more stringent rules which may be mandated by local laws.

To the extent legally required or permitted by national laws, this Policy applies worldwide to all directors, officers, executives, employees, and contracted representatives of all Dedalus companies. As well, specific practices shall be tailored to meet the legal, regulatory, and cultural requirements of the countries and regions in which Dedalus operates. Furthermore, in all cases where the negotiated terms in any Dedalus service agreement call for a level of protection for the data processed by or entrusted to Dedalus which exceeds minimal legal requirements, then those negotiated terms shall prevail.

Internal implementation rules, guidelines and training are provided with all necessary supporting documentation to act according to this Policy.


Dedalus is committed to complying with applicable data protection laws. Dedalus is audited regularly internally and by third parties, maintains certifications, and provides industry-standard contractual protections and appropriate technical and organizational measures to strengthen the compliance with applicable data protection laws.

Dedalus will process personal data only as permitted or required by applicable laws and in accordance with the following data protection principles.


Dedalus informs clearly, honestly, and transparently about the nature of the data it collects and what it intends to do with it. The use of data by Dedalus for a different purpose than initially communicated is not authorised, unless adequate information is provided to the concerned individuals, and where applicable, consent for the intended use is given to Dedalus. In general, Dedalus is authorised to use data for secondary purposes when implementing internal controls and audits and complying with its statutory and regulatory obligations.

Dedalus processes data only to the extent that an appropriate legal basis exists, such as a valid and informed consent, Dedalus’ legitimate business interests, and/or the necessity to enter or perform contracts and complying with statutory or regulatory commitments.

Any consent given by individuals to the collection and use of their data must be given freely and in response to a clear information by Dedalus about the intended use of the data. Such consent can be withdrawn anytime by the individual without undue complications.

When processing data on behalf of a client or another third party, Dedalus will comply with the guidelines and instructions of the data controller in addition with this Policy.

Dedalus will take reasonable steps to, and where Dedalus is a processor provide customers with a means to, ensure that data is accurate and updated, keep personal data only for as long as necessary for the purposes for which it is collected and used, and to delete or render it anonymous after such retention requirements have been met.


Dedalus recognises the rights of individuals to:

  • Request access to the data collected on them by Dedalus and the reason for Dedalus having such data
  • Obtain a copy of the personal data held on them
  • Request the rectification or deletion of inaccurate or incomplete data
  • Withdraw consent given to Dedalus for the collection of their data at any time.

Dedalus will respond to requests made by individuals exercising their rights within a reasonable period after the individual’s request or within any specific period that may be required by applicable local laws.

Dedalus will handle and investigate complaints made by individuals about any breach of these rules or data protection laws and will respond to such complaints in a timely manner.

We respect customers’ rights to object to the use of their data or to opt out of receiving direct marketing communications. When using personal data for marketing purposes, Dedalus will inform individuals in a clear and plain language about the use of their data for such purposes. Dedalus respects the right of its existing and prospective customers to:

  • only receive marketing communications from Dedalus if an explicit and specific prior consent has been provided, when required by applicable laws, or if Dedalus can demonstrate that it is authorised to send such communications for its legitimate business purposes
  • no longer receive any marketing communications if a specific preference setting, an opt-out or an objection to use such data for marketing purposes has been received by Dedalus.

We use sensitive personal data only if it is necessary. Dedalus recognises that some categories of personal data are particularly sensitive and require a higher level of protection. Sensitive data includes information regarding a person’s health, biometric and genetic data, religion, and political opinions, racial or ethnic origin, criminal records and any other information protected specifically by the relevant applicable data protection laws.

Dedalus implements adequate procedures and safeguards to restrict access to sensitive data only by appropriate persons and prevent its unauthorised access, use and dissemination.


Dedalus is accountable for fulfilling the requirements sets out in this Policy and under applicable law. Dedalus takes the necessary measures to observe the requirements of this Policy and applicable law and have the necessary internal mechanisms in place to demonstrate such observance.

Dedalus employs data protection practices designed to support its compliance with this Policy and applicable law and provides internal controls to verify compliance with data protection laws and related Dedalus policies and procedures.

Dedalus strives to protect data with appropriate technical and organizational measures to ensure their confidentiality, integrity, and availability and to prevent the risk of unauthorised or unlawful access, alteration, destruction, or disclosure.

As far as Dedalus has been managing the data and the security breach was directly involving Dedalus systems and services Dedalus will inform individuals of a security breach affecting their data that could pose a high risk to their rights and freedoms in accordance with applicable laws.

Dedalus requires from its suppliers or subcontractors that they fully comply with Dedalus data protection policies and any applicable data protection legislation and maintain adequate technical and organisational security measures to protect data.

Dedalus limits data access to its employees or suppliers who need to perform specific tasks in relation with such data. Dedalus makes available training and programs to educate and raise awareness among employees for their individual and collective legal, regulatory, and contractual responsibilities regarding data processing.

In accordance with applicable law, Dedalus provides reasonable assistance to its customers, where Dedalus is a processor, to ensure the security of their processing and will inform the customers of a security breach as required under such laws.

When data is transferred, we ensure that we have taken steps to protect them before transfer. Dedalus transfers personal data across national boundaries only when this is justified for business purposes and safeguards exist to ensure that data will continue to be adequately protected in the jurisdiction of destination.

If the processing is likely to result in a high risk to individuals, Dedalus conducts an impact assessment to identify risks that the processing may cause to the rights of individuals and eliminate or reduce such risks.

Dedalus has set a global data protection office which is responsible to implement this Policy, to promulgate additional data protection related policies, and to provide strategically coordinated data protection related compliance and other services and resources to the Dedalus business units.


Dedalus, from the moment in which data processing activity is designed, implements appropriate technical and organisational measures to effectively implement the principles of data protection, and integrates the necessary safeguards into the processing to meet the regulatory requirements and protect the rights of individuals, considering the technology state of the art, the cost of implementation and the nature, scope, context and purposes of processing, and the risks for rights and freedoms of individuals posed by the data processing.

Dedalus also guarantees that, by default, only data that is necessary for each specific purpose of the processing are processed. This obligation applies to the amount of data collected, the extent of processing, the retention period, and the accessibility to the data.

To adhere to these principles, Dedalus business units must, whenever designing or carrying out new projects, services, systems, or products that entail data processing, ensure they meet the requirements of data protection by design and by default. For this purpose, Dedalus also requires specific pertinent safeguards and functions from suppliers, software developers and other third parties during the design phase of such projects. Wherever a new project, service, system, or activity implies data processing, the business unit engaging in this activity must verify the technical documentation, safeguards, functions, and measures adopted to ensure data minimisation and minimisation of the potential risks for the individuals.


Dedalus will cooperate with any competent national or regional supervisory authority responsible for supervising applicable data protection law that has good cause to question any processing of personal data by Dedalus and will comply with such competent supervisory authority’s decisions on any issue related to this Policy.


Non-compliance with this Policy may be regarded as a serious breach of the trust Dedalus must be able to place in its staff. Non-compliance by an employee may therefore result in a sanction, such as suspension or other disciplinary measures or measures under labour law. Non-compliance by staff members that are not employees may result in termination of the relevant contract. Staff will not be penalized for raising issues relating to compliance with this Policy.


This Policy supersedes all previous Dedalus data protection policies to the extent they address the same issues and are not consistent with this Policy or impose less restrictive requirements.

Dedalus reserves the right to modify this Policy. Any material changes will be notified on Dedalus’s website.


We also have appointed a data protection officer (“DPO”), which you can contact by e-mail at the following address:

for Dedalus S.p.A [email protected]

for companies based in UK [email protected].

for companies based in France [email protected]

for companies based in Germany/Austria [email protected]

for companies based in Italy [email protected]


Current version: Dedalus –  privacy policy – v. 1

Last updated: September 2021


This document has been prepared pursuant to EU Regulation 2016/679 (the “GDPR“) to enable users to understand what cookies are installed when they use the website (the “Website“).

  1. Data controller and data protection officer

Dedalus S.p.a., with registered office in Italy, Milano, Piazza della Santissima Trinità 6  (“Dedalus“) is the data controller of the personal data (the “Data“) of the users of the Website collected using cookies. For any request it is possible to write to Dedalus at the above-mentioned physical address or through the e-mail address [email protected].

Dedalus has appointed a Data Protection Officer (“DPO“), who can be contacted at [email protected]


  1. Data processed by Dedalus

The navigation on the Website involves the use of cookies, short strings of text that the websites visited send to the user’s browser, where they are stored and then transmitted to the same websites during subsequent visits. While browsing a site, the user may also receive cookies on their computer from sites or web servers other than the one he/she is visiting (so-called “third party” cookies). It is possible to distinguish:

  1. Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website.
  2. Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
  3. Marketing cookies are used to target advertising to a user (behavioural targeting). They are often served by third party companies, and track a user across websites.

This Website uses the following cookies:


Cookies Duration Description Host Type (first/third party)
cookielawinfo-checkbox-analytics 11 months This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”. 1st
cookielawinfo-checkbox-functional 11 months The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”. 1st
cookielawinfo-checkbox-others 11 months This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other. 1st
cookielawinfo-checkbox-necessary 11 months This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”. 1st
cookielawinfo-checkbox-marketing 11 months This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Marketing”. 1st
cookielawinfo-checkbox-performance 11 months This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”. 1st
CookieLawInfoConsent 1 year The cookie is set by the GDPR Cookie Consent plugin and is used to store if user has consented to the use of cookies. 1st
viewed_cookie_policy 11 months The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. 1st
wpc_* 1 day Cookies used by WP Cerber security plugin. When WP Cerber is installed on your website it can generate and set several browser cookies with the sole purpose of securing your website by detecting and mitigating malicious activity. All these cookies have randomly generated names and contain randomly generated values. No personal or sensitive data is stored in the cookies. Those cookies allow WP Cerber to distinct logged in users and non-logged in visitors as well as search engine bots and spammers. Cookies contain randomly generated alphanumeric values. No personal data is used. 1st
_ga 2 years The gtag.js JavaScript library uses first-party cookies to distinguish unique users as well as unique sessions from a single user. The library does not require you to set cookies to transmit data to Google Analytics. 3rd
_ga_8KYD6DV1RG 2 years The gtag.js JavaScript library uses first-party cookies to store anonymized statistics. 1st
_ga_K3D2S76CQB 2 years The gtag.js JavaScript library uses first-party cookies to store anonymized statistics. 1st
VISITOR_INFO1_LIVE 6 months A cookie that YouTube sets to provide ad delivery or retargeting, store and track a visitor’s identity, store and track interaction. 3rd
YSC session This cookie is set by the YouTube video service to track views of embedded videos within YouTube pages to tailor user options and preferences during a browsing session. 3rd


While technical cookies cannot be refused by the user of the Website, as they are strictly functional to the Website itself, the user can freely choose to accept or refuse the use of profiling cookies. The user can set and review their choices regarding cookies here with the “cookies setting” function available on the website
(privacy section).

  1. Purposes and legal basis of the processing

By using cookies, the following purposes are pursued:

3.1 to enable the navigation of the Website and its smooth functionality. The legal basis for the processing is the provision to users of services related to the Website and the legitimate interest of Dedalus to have a functional website.

3.2 to fulfil any obligations under applicable laws, regulations, or EU legislation, or to comply with requests from the authorities. The legal basis for the processing is the obligation of Dedalus to comply with mandatory legislation.

3.3 analyse user behaviour and possibly send him advertising messages in line with the preferences expressed by the same during navigation. The legal basis for processing in this case is the consent of the interested party.

3.4 for the needs of defence of the rights of Dedalus in the context of any litigation, even in court. The legal basis of the processing is the legitimate interest of the Owner to protect its rights.

The conferment of Data is optional, but (except in cases of processing based on consent) the failure to provide Data prevents the Controller from allowing the navigation of the Website.

  1. Recipients of the Data

The Data may be communicated:

(a) to third parties who need to perform specific activities in relation to the Data, in accordance with the purposes of the processing, or to service providers to the Data Controller.

(b) to authorities, entities and/or parties to whom the Data must be disclosed, pursuant to binding legal or contractual provisions.

(c) in other circumstances, such as acquisitions and sales to potential third-party companies, when we expect to sell or transfer part of or all our business.

  1. Transfer of Data outside the European Economic Area

As for the possible transfer of Data to countries not belonging to the European Economic Area, the processing will take place according to one of the legally permitted methods and therefore through the selection of recipients established in countries considered adequate by the European Commission or through the stipulation of standard contractual clauses.

  1. Data retention

The Data will be kept only for the time necessary for the purposes for which they were collected, respecting the principles of conservation limitation and minimization. More precisely, the terms of duration of the cookies are defined in the previous section 2. For the Data whose processing is based on the consent of the interested party, it is specified that the same will be kept until such consent is revoked.

  1. Data subjects’ rights

In the presence of the relevant legal prerequisites, the data subject may ask the Data Controller or the DPO for access to their Data, to rectify or erase them or to object to their processing, to request the restriction of processing in the cases provided for by Article 18 GDPR, as well as to obtain in a structured, commonly used, and machine-readable format the data concerning him/her, in the cases provided for by Article 20 GDPR.

In addition, the user has the right to revoke any consent to processing at any time, without affecting the lawfulness of the processing carried out by the Controller before the revocation.

Requests should be made in writing to the Data Controller at the addresses indicated above.

In any case, the interested party may lodge a complaint with the Guarantor for the Protection of Personal Data if he believes that the processing of his Data is contrary to the regulations in force.


Current version: Dedalus –Cookie policy– Dedalus S.p.a v. 1

Last updated: October 2021

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