Getting started with Dedalus Command Center

From Concept to Operation: Our 10:10:10 Implementation Strategy

The Dedalus Command Center utilizes a healthcare data platform that integrates natively with all information sources, streamlining care logistics and patient flow management without requiring dedicated software development teams. Our 10:10:10 accelerator helps customers expedite value realization:

• In 10 Hours – a Design Thinking human-centered approach engages stakeholders, measures information readiness, analyses problems and defines anticipated outcomes
• In 10 Days – a Proof-of-Value (PoV) is established. Key data fields are mapped, and clinical content and visualizations are configured
• In 10 Weeks – the solution is implemented within a secure live environment to monitor real-time alerts, fostering an enduring and innovative solution that delivers lasting value

Innovate around the KPI

Our Design Thinking approach is an iterative, outcome-based approach that emphasizes accelerated ideation, prototyping and stakeholder engagement to create innovative and user-centric solutions.

• Ideation: Synthesis of the Business Challenge – Defines the problem statement, principles, constraints, and stakeholders
• Solution Creation & Execution: Synthesis of a Potential Solution – Defines the minimum viable product, technology and proposed flow of information

Speed to Value: The 4 Steps to launch Dedalus Command Center

Clients are onboarded to the Dedalus Command Center through a proven 4-step methodology that harmonizes pre-configured clinical content with tailored local adaptations. With a diverse array of clinical data connectors, KPIs, visualization charts, and protocol-driven interventions, organizations can achieve rapid results while laying a robust foundation for future evolution. 

STEP 1: KPI Process Mapping
Initiate KPI mapping to identify processes for optimization, outlining departments, scopes, and stakeholders to drive organizational change effectively.

• Create a comprehensive process view and map both existing and essential KPIs
• Clearly define departmental scopes and boundaries
• Identify key change agents crucial for process enhancement
• Progress with the ‘five steps to data readiness’ assessment

• Availability: Utilize existing data effectively, prioritizing the practicality of existing data over desirable data 
• Accuracy: Assess data quality and truthfulness, emphasizing reliability and consistency
• Actionable: Enable timely interventions with low-latency, real-time data, ensuring reliability for effective decision-making
• Approved Usage: Adherence to data governance and security protocols to establish acceptance for cross-organizational data sharing 
• Achievable: Offer a three-horizons perspective to ensure attainable business goals, emphasizing the importance of measurable progress

STEP 2 – Dynamic Infographics
Tailor visual presentations to maximize impact for specific audiences and drive process optimization:

• Define the care settings, departments, and potential benefits clearly
• Identify the target audience for visualization and customize designs accordingly
• Determine the most impactful data items and metrics for the organization
• Refine the layout and visual components, accounting for different desktop and video wall configurations
• Establish a content structure that ensures a coherent flow for easy comprehension

STEP 3 – Process State Transitions
Conduct an ‘Operational X-Ray’ by analyzing process state transitions to determine whether EPR systems update in real-time or retrospectively. Validate which aspects of the admission, discharge, or perioperative care process are logged in real-time and evaluate the generation of HL7/FHIR messages:

• Analyse current patient flow processes to assess the execution of both manual and automated tasks 
• Evaluate rules and constraints if essential data (e.g., cancellation reason, EDD, LoS) is absent in the EPR for vital processes
• Implement change management procedures if additional information needs to be captured at the point of care

STEP 4 – A Portfolio of Proven KPIs
The Dedalus Command Center features a diverse library of pre-curated KPIs, metrics, and visualizations tailored for numerous care settings, offering comprehensive insights and analytics.  Protocol-driven interventions alleviate the burden of action by outlining clinical and operational procedures to follow upon alert generation for direct care, directed care and indirect care. Benchmarking enables managers to conduct comprehensive comparisons among various facilities, facilitating the identification of successful practices and areas for improvement. These readily available features ensure that value can be promptly generated following the deployment of the Dedalus Command Center, circumventing common delays associated with big data platform projects.  

• For the operating room – AI schedule planning, waitlist optimization, delays in schedule, cancellations, latex allergies, cleaning, and turn-around times 
• For inpatients – open beds, turn-around times (meds administration and diagnostics), discharge delays, pain levels, social-care planning, intra-consultation delays, length-of-stay predictions, positive microbial results, SEPSIS and CLABSI monitoring, isolation optimization
• For the emergency department – admission predictions, fragile patients, wait times, follow-up times, admission priority, discharge delays
• For the pharmacy – revenue and operating costs, IV to oral switch, request delays, high-cost discrepancies, dose management cases