Environmental, Social and Governance

Environmental, Social and Governance (ESG)

Dedalus, as part of the global software industry, is deeply engaged in developing policies to support sustainability concerning the work we do with our customers, our employees, and society in general. For Dedalus, sustainability means balancing financial and environmental policies and, through responsible governance, meeting societal requirements in all our business activities.

For many years, Dedalus has been focused on sustainability, responsible corporate governance, wellness, safety and equal opportunities for employees, and respect for the environment and high-quality outcomes for our customers.


The digital transformation of the healthcare ecosystem, while addressing the imperative of the Quadruple Aim, must, at the same time, positively respond to environmental issues.

The mission-critical information technology infrastructure that underpins healthcare delivery must adopt the latest innovations, such as hybrid cloud, to optimize processing power that is increasingly required to process the vast amount of data healthcare generates and create value for consumers, clinicians and researchers. In addition, effective business continuity is a fundamental requirement at every critical point of care and can now be assured through 5G network connectivity, with enhanced cyber-security by design.

Dedalus embraces this vision and has built its strategy to contribute to a healthier planet by reducing the carbon footprint generated by healthcare IT.


Dedalus offers various opportunities in place for training and diversity as a means of professional growth. Dedalus is committed to promoting inclusion and diversity with a good share of women in management positions. In the Code of Ethics, Dedalus is committed to preventing any discriminatory behaviors.

We believe in equal opportunities for our employees.

Dedalus provides its employees with wellness support, health and safety facilities, such as Health Care Assurance, and has dedicated policies to create healthy and safe workplaces.

Developing the skills of our staff is essential to delivering continued value to our customers and society in general and, to this end, we have created the Dedalus Academy. The Academy is a platform where employees can access webinars on specific topics related to their work. We are continuously increasing the number of training courses available on both technical topics and soft skills.

In the very first days of the COVID-19 pandemic, we worked to provide all the necessary tools and devices that would enable our people to work remotely and provide uninterrupted support and services to our customers.

We are investing in an extensive transformation project and a new information system to simplify and harmonize our internal processes, cost efficiencies and improved quality of outcomes for customers. New generation collaboration environments, agile procedures and service management tools will help our staff to focus on value-added activities. Thanks to an enhanced business data model, real-time analytics will help every employee steering daily operations towards our objectives, increasing operational efficiency and shortening reporting time.

Dedalus recently joined COCIR, the European Coordination Committee of the Radiological, Electromedical and Healthcare Informatics Industry. We participate in the association’s sessions to contribute our skills, knowledge and experience across the continuum of care to help European institutions, countries and citizens effectively navigate the digital transformation of healthcare.


Dedalus has appointed a compliance manager to uphold strict standard practices around its corporate governance as well as the adoption and maintenance of 231 Model and Code of Ethics. To guarantee GDPR cybersecurity compliance, Dedalus obtained ISO 27001 certification and adopted the Information Security Management System.

Our interaction with customers is focused on quality and responsibility, allowing us to obtain ISO13485 accreditation.

Dedalus strongly believes that companies that score well on ESG metrics can better anticipate and avoid future risks and see opportunities, by being more willing to engage in long-term strategic thinking that is focused on long-term value creation. Our ambition is to maximize our positive social impact on all stakeholders by effectively combining ESG best practices across all of our entities.

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