Dedalus’ award-winning mobile EPR for ambulance services in the UK

Download our whitepaper Digital Transformation in Healthcare: Choosing an EPR for Your Organisation.

OneResponse is Dedalus’ award-winning mobile Electronic Patient Record (EPR) for ambulance services in the UK.

Comprised of two apps, OneResponse Mobile offers paramedics a secure and reliable solution to complete patient incident reports on scene. It prioritises an exceptional User Interface (UI) and User Experience (UX) to provide a seamless and intuitive healthcare experience for users.

It can be used in any environment, whether that’s capturing incident information in a major city where mobile broadband isn’t a problem or working completely offline in remote regions. OneResponse Mobile seamlessly captures and stores the patient record and will seamlessly sync data to our secure cloud when connectivity resumes making it available at any receiving location prior to a patient’s arrival.

The receiving locations have access to OneResponse Management, which allows users to view and analyse incident report information giving Emergency department staff real-time awareness of a patient’s condition and status before their arrival.

Key Benefits:

  • Enhanced Security: Leveraging advanced cloud technologies, the solution ensures robust security, safeguarding sensitive data with top-tier encryption, systematic data classification, whilst adhering to industry best practices.
  • Elevated Accessibility: The solution is platform agnostic and will run on iOS, Android, Windows and in browser on a Desktop, Tablet or Mobile phone.
  • Real Time Data Access: Enables the Emergency Department to view incoming patient data, vital signs and media in real-time, which can lead to lifesaving decisions.
  • Precise Data: Through data validation, auto-calculation, and mandatory data capture, the quality of data is significantly enhanced.
  • Streamlined Handover Process: Streamlines the ambulance to Emergency Department handover process as data is available ahead of arrival, reducing wait times and improving patient flow.
  • Guaranteed Error Reduction: Minimises the risk of human and process error due to the application workflow and digitised data entry.
  • Always Operational: Offers paramedics the ability to complete patient reports at the site of an incident, even without internet connectivity.

Key Features:

  • Mobile EPR: A mobile Electronic Patient Record system that allows paramedics to access and enter patient data on the go.
  • Integration with Computer Aided Dispatch System: Seamless connection with dispatch systems to ensure efficient communication and coordination.
  • Secure Patient Report Transfer: Secure transfer of patient reports between devices, sent via a cloud network for accessibility and continuity of care.
  • Convenient Past Patient Retrieval: Enables users to view previously completed patient records, enhancing historical data access for better patient care.
  • PDS Trace for NHS Number: Facilitates the tracing of a patient’s NHS number for accurate identification and record-keeping.
  • GP Connect and Shared Care Record: GP Connect and Shared care record information are available seamlessly within the OneResponse User Interface.
  • Easily Accessible Clinical Documentation: Access to both locally stored and web-available clinical documentation, ensuring paramedics have the necessary information at their fingertips.
  • Structured Patient Assessments: Provides a framework for consistent and comprehensive patient assessments.
  • Helpful Learning Zone: Includes training videos within the app to ensure ease of use and proficiency among paramedics.
  • Real-Time Management System: A portal for users to view and analyse collected incident report information, and for hospitals to view inbound patient information in real-time.

Technical Features:

  • Technical: Our solution is built with the latest technology to provide the best user experience.
  • Highly Configurable: Our solution can be tailored to meet the specific needs of your organization.
  • Seamless Integration: Our bespoke API and FHIR integration provide a full end-to-end solution.
  • Cloud Native: Our solution is compatible with both Azure and AWS, providing a reliable and scalable platform.
  • High Availability: Our solution is designed to provide high availability and scalability to meet the demands of your organization.
  • Robust Information Security: Our Information Security Management System is ISO27001 certified and compliant with NHS Information Governance standards.
  • Interoperability Standards: Our solution is compliant with interoperability standards such as HL7 and FHIR.
  • Restful API Protocols: Our solution uses Restful API protocols for seamless integration with other systems.
  • Zero Downtime Code Release: Our solution is designed for zero downtime code release, ensuring uninterrupted service
  • Rapid Deployment: Our solution can be rapidly deployed, minimising the impact on clinicians


Request a brochure, book a product demo or simply ask a question: our specialists are at your disposal to answer to all your needs or doubts.

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