Empowering Independence: How PatientAide Transforms Healthcare for the Visually Impaired
[CASE STUDY]: Transforming Patient Engagement with PatientAide at North Staffordshire Combined Healthcare Trust
In March 2023, North Staffordshire Combined Healthcare Trust took a significant step toward modernising patient care by implementing PatientAide—an advanced digital patient engagement platform developed by Dedalus. Since its deployment, the platform has delivered measurable benefits, streamlining communication, improving access to information, and empowering patients to take a more active role in their healthcare journey.
With PatientAide, patients are empowered to take an active role in their healthcare journey. By seamlessly integrating technology with patient care, PatientAide sets a new standard for efficiency, accessibility, and patient-centred care in today’s modern healthcare landscape.
Transforming Patient Engagement with PatientAide at North Staffordshire Combined Healthcare Trust
PatientAide has been designed to empower service users to take a more proactive role in their healthcare. By providing easy access to their health record, test results and appointment schedules, they can stay informed and engaged in their care. PatientAide allows people to complete questionnaires and share key documents directly with their care providers, facilitating better communication and more personalised care. This leads to improved health outcomes, as individuals will be actively involved in their health management and can make informed decisions about their care.
Testimonies
“As a blind person, I rely on technology to read digital information aloud to me, and the PatientAide system is incredibly useful. Having the information in one place has been a game-changer for managing my healthcare. The ability to access and complete questionnaires is excellent, and having my appointments at hand, with the option to view and rearrange them independently, is very helpful. I find the Health Tracker simple to use—it allows me to input results easily and share them. One of the most important features for me is having my current medication list readily available and accessible in a format that can be read aloud. PatientAide has made a significant difference in improving my ability to manage my health and engage with clinicians.”
“As a clinician, I am not a technical person, but this is a really useful tool. As a wellbeing practitioner, one of the things that stands out is the ability to immediately send questionnaires like low mood/anxiety/relaxation resources out to patients.”
Value
- Reduction of DNAs (Did Not Attend)
- Savings of +£11,000 for the production and postage of letters
- Reduction in CO2 emissions of 0.5kg.
PatientAide has delivered above and beyond its intended benefits, becoming a standout digital advancement for the Trust. Indications include the reduction in printing, paper, and postage. It will not only drive down costs but also align with the Trust’s sustainability goals, significantly cutting CO2 emissions. Based on the reduction of DNAs alone the Trust believes it will make savings of over £11,000 for the production and postage of letters. In addition, this equates to the reduction in CO2 emissions of 0.5kg.
The app’s innovative media management function empowers service users with easy access to educational resources and key documents, boosting both their knowledge and engagement. Additionally, its integration with personal health devices has revolutionised self-care, enabling users to seamlessly track and monitor their health activities. This holistic approach not only encourages proactive health management but also provides clinicians with rich, actionable data to better understand and support their patients’ unique health journeys.