PatientAide Terms of Use

Effective Date: 05/01/2026


1. Acceptance of Terms

By accessing or using the PatientAide platform (“Platform”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree, you must not use the Platform.


2. Purpose of the Platform

PatientAide is designed to facilitate communication, engagement, and information sharing between patients and healthcare providers. It is not a substitute for professional medical advice, diagnosis, or treatment.


3. Eligibility

You must be at least 16 years old or have parental/guardian consent to use the Platform. By using the Platform, you confirm that you meet these requirements.


4. User Responsibilities

  • Provide accurate and complete information when registering.
  • Maintain the confidentiality of your login credentials.
  • Use the Platform only for lawful purposes and in accordance with these Terms.
  • Do not upload or share content that is harmful, offensive, or violates any law.

5. Privacy and Data Protection

Your personal data will be processed in accordance with our Privacy Policy. By using the Platform, you consent to such processing. We comply with applicable data protection regulations, including [insert relevant laws, e.g., GDPR/HIPAA].


6. Intellectual Property

All content, trademarks, and materials on the Platform are owned by Dedalus or its licensors. You may not copy, modify, distribute, or exploit any content without prior written consent from Dedalus.


7. Prohibited Activities

You agree not to:

  • Attempt to gain unauthorised access to the Platform.
  • Use the Platform for fraudulent or malicious purposes.
  • Interfere with the operation or security of the Platform.

8. Disclaimer

The Platform is provided “as is” without warranties of any kind. PatientAide does not guarantee uninterrupted or error-free service.


9. Limitation of Liability

To the maximum extent permitted by law, Dedalus shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.


10. Termination

We reserve the right to suspend or terminate your access to the Platform if you breach these Terms.


11. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after changes indicates your acceptance of the updated Terms.


12. Contact

For questions or concerns, contact us via the contact form: https://www.dedalus.com/uki/our-offer/products/patientaide/

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