Telehealth transformation and the rise of virtual care

By Catherine Barras

What was once a future vision of telehealth is now a reality. In many areas around the world, patients no longer must call to make a doctor appointment, go into an office, fill out paperwork and continue with in-person follow-up appointments. Instead technology innovations allow them to access the care they need without having to step outside their homes.

Many countries have started to reform how their healthcare systems are organized, delivered and distributed to achieve the quadruple aim of healthcare: enhancing patient experiences, enabling better outcomes, improving staff’s ability to carry out tasks, and lowering costs.

Healthcare providers are making these strides by , a critical layer of the Enterprise Technology Stack. With new integrated care models and funding, healthcare delivery networks are aligning their services in graded levels, enabled by digital and virtual capabilities.

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