Is your organisation grappling with a significant number of missed appointments, leading to a constant struggle with overbooked clinics? The challenge of patient no-shows results in lengthy wait times, manual booking processes, and administrative hurdles in healthcare facilities.

In the midst of this high patient volume, clerical efforts have surged to manage bookings and registrations for specialist clinics, exacerbating the problem of overbooking and the unpredictable nature of patient attendance. Patients are left waiting, and administrative tasks suffer from data entry issues, impacting the overall quality and integrity of patient information.

These challenges are not unique; they’re widespread in public and private healthcare services. Common issues in hospital outpatient services include manual, paper-based patient bookings, intensive clerical requirements causing data integrity problems, extended wait times affecting patient satisfaction, and struggles with updating patient demographic data.

There is a modern solution to transform this scenario. Introducing Swiftqueue by Dedalus, a digital, cloud-based platform designed to automate healthcare scheduling. This comprehensive solution covers online appointments, domiciliary care with lone worker protocol and intelligent mapping, e-referrals, capacity planning, patient flow, communication, and day-of-clinic operations for both clerical and clinical staff.

Utilizing the robust capabilities of the Amazon Web Services (AWS) Cloud, Swiftqueue provides heightened scalability, agility, and security. This platform facilitates seamless communication among patients, practitioners, and administrators, enabling clinicians to prioritize patient care. Simultaneously, it empowers patients to assert control over their appointments and referrals via the user-friendly Swiftqueue Patient Portal. Swiftqueue caters to a diverse array of healthcare specialties—ranging from radiology to endoscopy and beyond—with tailored solutions for over 26 disciplines.

Say goodbye to manual inefficiencies, long wait times, and data entry challenges. Swiftqueue is the key to a streamlined, patient-focused healthcare experience. Elevate your clinic’s efficiency, enhance patient satisfaction, and ensure the safety and success of your healthcare services with Swiftqueue.