Dedalus has introduced its diagnostic imaging portfolio to Australia, appointing a senior business lead as well as advising hospitals on moving beyond standalone imaging systems toward enterprise-wide data exchange and information management.
Dedalus has introduced its diagnostic imaging portfolio to Australia, appointing a senior business lead as well as advising hospitals on moving beyond standalone imaging systems toward enterprise-wide data exchange and information management.
While Dedalus already has a significant footprint across the region through its patient administration and clinical systems, its diagnostic imaging portfolio has not previously been a major focus.
Medical imaging professional Lusan Segaram recently joined the Dedalus ANZ diagnostic imaging IT team as business lead for a portfolio including all areas of radiology, cardiology and pathology.
With the Dedalus presence at the Digital Health Festival 26 in Melbourne this month, he says he hopes to change the way of thinking towards a “broader platform approach”.
The Dedalus ANZ team will be at booth 1009 at the Digital Health Festival.
“Talk to us to discover how an enterprise imaging and data platform can reduce complexity, strengthen governance and unlock AI at scale,” Mr Segaram said.
“For radiology and clinical leaders, they can see how Dedalus is helping clinicians manage growing workloads, collaborate effectively and access critical information, and book a demo with our imaging specialists.”
“We can also engage with executives and health service leaders, who are ready to eliminate imaging silos and future-proof their digital strategy,” he said.
30 years in the making
Mr Segaram said, “Diagnostic imaging has been part of Dedalus for nearly 30 years, but it hasn’t been brought to the Australian market until now. The business case showed the timing was right to introduce that portfolio into ANZ.”
He said existing Dedalus deployments of patient administration and clinical systems provided a pathway to expand its imaging offering into the ANZ market.
Mr Segaram said Dedalus was taking “a staged approach” to the market, focusing on what was most relevant now.
“We have the traditional products like PACS for image storage and information systems, as well as solutions in AI.”
Tipping point
Mr Segaram said many healthcare organisations are reaching a tipping point as imaging demand and system complexity continue to rise.
“Across most health services, imaging isn’t a single platform – it’s an accumulation of systems that have evolved over time and don’t integrate effectively. That’s where inefficiency and clinical risk start to emerge.”
While Dedalus has delivered imaging solutions globally for nearly 30 years, Mr Segaram said the timing is now right to bring that capability into ANZ.
“We’re seeing a clear signal from the market—organisations are looking beyond traditional PACS. They want enterprise-scale solutions that can unify imaging, support growth and enable innovation.”
Moving beyond PACS to a platform-based approach
“Historically, imaging has been deployed at a departmental level, resulting in multiple imaging silos across organisations; Disconnected archives; Limited visibility across patient journeys; Inefficient and duplicated workflows,” he said.
“Dedalus is taking a staged, pragmatic approach to address these challenges, focusing on solutions that deliver immediate value while enabling long-term transformation.
Its portfolio spans PACS and imaging information systems; Vendor-neutral image exchange; Enterprise data management; AI enablement platforms; Emerging digital pathology capabilities.
“The challenge isn’t just storing images—it’s ensuring the right information is available at the right time, regardless of where it was created,” Mr Segaram said.
The hidden risk: unsafe workarounds and data silos
A major consequence of fragmented imaging environments was the rise of informal and often unsafe workarounds.
“Because it’s so difficult to exchange information, clinicians sometimes resort to taking photos and sharing them through messaging apps just to get rapid advice,” Mr Segaram said.
“It works in the moment, but it highlights the lack of proper infrastructure.”
While these practices may support immediate clinical decision-making, they introduced Governance and privacy risks; Lack of auditability; Inconsistent data quality.
Dedalus addresses this challenge by enabling secure, enterprise-wide access to imaging and clinical data, reducing the need for ad hoc solutions and improving information flow across organisations, referrers and care settings.
Preparing for AI at scale: solving the real challenge
He says while AI is a major focus across healthcare, many organisations remain constrained by fragmented infrastructure and vendor complexity.
“Without a unified, well-governed platform, AI initiatives remain isolated pilots rather than scalable capabilities” Mr Segaram said.
He noted that hospitals are increasingly faced with a fragmented AI landscape.
“We’re seeing highly specialised AI vendors—each solving a specific problem like chest, brain or prostate imaging. But that creates a new challenge: do you manage ten different vendors, contracts and integrations?”
Dedalus addressed this through a platform-based AI approach, including a marketplace model Centralised onboarding and governance of AI vendors; Ability for customers to trial and adopt algorithms Single-partner model for security, integration and vendor management
“Customers deal with us as one partner. We manage the ecosystem so they can focus on clinical outcomes.”
Enabling digital pathology and the next wave of innovation
Beyond radiology, Dedalus is also supporting the transition to digital pathology, recognising its growing importance in modern diagnostics.
Mr Segaram said, “With pathology moving toward digitisation, organisations require High-performance image management; Scalable storage and processing; Integration with broader clinical data
Dedalus’ enterprise approach ensures these capabilities are not deployed in isolation but as part of a cohesive diagnostic platform.
Delivering measurable benefits for patients and clinicians
“For patients, it’s about speed and completeness—bringing imaging, pathology and other data together to give clinicians the full picture,” Mr Segaram said. A connected imaging ecosystem delivers tangible improvements across care reducing duplicate imaging; lowers clinical risk and better-informed decision-making, particularly in complex cases such as oncology
The strategic focus for Dedalus was supporting the “entire continuum”, he said. “We’re looking at how to make clinician more efficient, enabling better data exchange and giving patients more control over their information.”
With global experience, local presence and a comprehensive platform offering, Dedalus is positioning itself as a key partner in this transition.
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