HealthPoint

HealthPoint provides private health fund claiming, Medicare Easyclaim and EFTPOS functionality in a single, easy to use terminal. Choose your banking partner and get your benefits now!

HealthPoint is an application which allows your practice to process electronic private health fund claims through your EFTPOS terminal.
HealthPoint is easy to use and a great way to be paid. HealthPoint will provide your patients with the convenience of an efficient and easy all-in-one solution to claim their health fund rebates as well as helping you to save on bank fees.

Our solution simplifies the private health fund claim process for many modalities across large and small practices. HealthPoint offers your practice a choice of banking partner for your all in one terminal that includes:

  • Private health fund claiming
  • Medicare Easyclaims
  • EFTPOS
HealthPoint – All in one Terminal

HealthPoint is easy to use and a great way to be paid. HealthPoint will provide your patients with the convenience of an efficient and easy all-in-one solution to claim their health fund rebates as well as helping you to save on bank fees.

HealthPoint supports electronic claiming for Medicare via Medicare Easyclaim – for both bulk billed and paid patient claim transactions. This allows patients to lodge their Medicare claims and receive their rebates through your HealthPoint terminal. Patients no longer have to wait for their rebate.

EFTPOS – your choice of banking partner

Key Benefits

  • All in one easy to use terminal - Private health fund claiming, Medicare EasyClaim and EFTPOS
  • No costs for Health Fund transactions
  • Potential savings on bank fees and charges
  • Consolidated Claims Settlement Solution, reducing the number of credits and statements received from the HealthFunds
  • Choice of banks - and you can keep your existing bank accounts
  • Choice of connections
  • Free training to ensure you get the best out of your HealthPoint terminal
  • Easy access to HealthPoint support

Key features

  • Multi – merchant capability
  • Access to Medicare Easyclaim for eligible patient claims
  • Seamless connection to EFTPOS with no need to rekey the gap amount
  • Easier reconciliation with HealthPoint Claim Settlement Service consolidating payments and statements on behalf of many Health Funds* for providers
  • *participating Health Funds are denoted on the respective Health Fund flyers.

HealthPoint’s Claim Settlement System enables participating Private Health funds to send a consolidated payment to your account for you and any other providers sharing the same bank account.

HealthPoint will issue a monthly statement for each registered bank account detailing all payments made by participating health funds using the Claim settlement system. Once you receive this you will be able to reconcile your activity in 3 easy steps.

Please refer to the information below to step through this process: 

Want to save time and money AND increase patient satisfaction? HealthPoint can help you with both.
HealthPoint is suitable for: HealthPoint is suitable for: Acupuncturists, Chiropractors, Dental Prosthetists, Dentists, Dietitians, Exercise Physiologists, Myotherapists, Occupational Therapists, Optical Dispensers, Optometrists, Osteopaths, Physiotherapists, Podiatrists, Psychologists, Remedial Massage Therapists, Speech Pathologists and General Practitioners for Overseas Health Claims.
Please click here for details of coverage.
Health Funds connected through HealthPoint
Health Fund Operating Hours
Health Fund Contact Details
Apply for HealthPoint

Change Details on your HealthPoint
Please complete the forms below:

ANZ Change of Details Form
CommBank Smart Health Assistance
Suncorp Change of Details Form 
Tyro Change of Details Form 

GMHBA – now accepting Audiology

HealthPoint is happy to announce that Audiologists can now claim for GMHBA members through their HealthPoint terminals.

HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.

 

HIF – now accepting Exercise Physiology and Myotherapy

HealthPoint is happy to announce that Exercise Physiologists and Myotherapists can now claim for HIF members through their HealthPoint terminals.

HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.

 

Westfund – Live with Claim Settlement!

Westfund is live with Claim Settlement from Tuesday the 1st of March 2022.

HealthPoint is pleased to announce that your successful payments from Westfund will now be consolidated with payments from other Health Funds participating in HealthPoint’s Claim Settlement Service and shown in your bank account as received from CSC.

Details of your transactions will be contained in your monthly statement issued by HealthPoint.

This should make your reconciliations easier!

 

Frank Health Insurance – now accepting Dietetics and Exercise Physiology

HealthPoint are happy to announce that Dietitians and Exercise Physiologists can now claim for Frank Health Fund members through their HealthPoint terminals.
HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.

 

Medibank Private – now accepting Counselling

HealthPoint are happy to announce that Counsellors can now claim for Medibank Private Health Fund members through their HealthPoint terminals.
HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.

 

Australian Unity – now accepting Audiology

HealthPoint are happy to announce that Audiologists can now claim for Australian Unity Fund members through their HealthPoint terminals.
HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.

 

ACA Health – now accepting Exercise Physiology

HealthPoint are happy to announce that Exercise Physiologists can now claim for ACA Health Fund members through their HealthPoint terminals.
HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.

 

Overseas Health Claims

Several Health Funds have now implemented electronic claiming for Overseas Health Claims (OHC) with General Practitioners.
This means overseas workers, students and visitors can now have their claims processed after a consultation at any practice with HealthPoint.
The rebate amount will be credited to the providers bank account using the Claim Settlement Service and any gap payment is collected in the normal way.

HealthPoint provides you with easy access to Support:
Email: HG-iResponse@dedalus.group or call us on 1300 301 692 NSW (AEST) time: 8am – 6pm Monday – Friday | 8am – 2pm Saturday

Health Fund Contact Details
Call the relevant Health Fund for specific enquiries relating to statements and private health fund claims.

Modality Item Codes
Find the item codes related to your service type in the Modality Codes tab above.

Easy access to Support information and contacts
HealthPoint User Guides will assist you with terminal usage, reporting, reconciliation and answer your frequently asked questions.
ANZ User Guide
Suncorp User Guide

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